Our Money Back Guarantee!
We partner with our customers on every repair.
If we fix an appliance and it breaks down again during our ninety
day warranty period, we'll return for free and determine the cause
of the problem. If the breakdown has anything to do with the original
repair, we'll fix it for free! If the machine has another problem,
we'll treat the repair as if we had diagnosed both problems at the
same time and price it accordingly. You pay the same amount had
we made the complete diagnosis on the first trip to your house.
If the machine is not worth spending any additional money on, we'll
give you back the original repair cost, less the regular service
charge.
You can't lose. We really do put our money where our mouth is!
You'll feel just like one of the family!
For questions about our Money Back Guarantee or to schedule a service
appointment, call us TODAY at (410) 682-3232 or toll-free at (877)
633-5154!
Servicing Areas
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Baltimore County North-
Hunt Valley, Cockeysville, Towson, Owings mills, Monkton, & Timonium
(410) 666-8030 |
Baltimore County North East-
Perry Hall, Parkville, Overlea, & Carney
(410) 256-1686 |
Baltimore County East-
Dundalk, Essex, & Highlandtown
(410) 288-3232 |
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Baltimore County West-
Pikesville, Reisterstown, Randallstown
410 484-4519
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Baltimore County South West- Catonsville, Woodlawn, Security, & Arbutus
(410) 448-1900 |
Baltimore City East-
Fells Point, Canton, Hamilton, & Gardenville
(410) 325-1532 |
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Baltimore City West-
Guilford, Homeland, Cold Spring, & Hamden
(410) 467-0288
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Anne Arundel Co.-
Annapolis, Severna Park, Arnold, Glen Burnie, Pasadena, & Gibson Island
(410) 647-5749 |
Carroll County-
Westminster, Hampstead, Manchester, Eldersburg, & Sykesville
(410) 374-2496 |
| Harford County-
Bel Air, Fallston, Forest Hill, Aberdeen, Jarretsville, & Havre De Grace
(410) 893-7525 |
Howard County-
Columbia, Ellicott City, Sykesville, Highland, Scaggsville, & West Friendship
(410) 995-0440 |
Laurel
(301) 490-0970 |
We offer service throughout the Greater Baltimore area, including Baltimore city and the five surrounding counties
(Harford, Carroll, Anne Arundel, Howard, and Baltimore). Providing "Honest, Reasonable and Reliable" service to you is our pleasure! We use lap tops and cell phones with state of the art dispatching software to get to your house quickly. Whether you live in Box Hill, Chase, Clarksville, Crownsville, Edgemere, Edgewater, Elkridge, Finksburg, Kingsville, Laurel, Mt. Airy, Phoenix, Parkton, Sparks, or anywhere in between, we'll provide you with award winning service!
We service all the zip codes listed below. They are in numerical
order for easy reference.
20701
20707
20708
20709
20715
20723
20724
20755
20759
20763
20777
20794
21001
21005
21009
21010
21012
21013
21014
21015
21017
21018
21020
21021
21022 |
21023
21027
21028
21029
21030
21031
21032
21035
21036
21037
21040
21041
21042
21043
21044
21045
21046
21047
21048
21050
21051
21052
21053
21054
21056 |
21057
21060
21061
21071
21074
21075
21076
21077
21078
21080
21082
21084
21085
21087
21088
21090
21092
21093
21094
21101
21102
21104
21105
21107
21108 |
21111
21113
21114
21117
21120
21122
21123
21128
21130
21131
21132
21133
21136
21139
21140
21144
21146
21150
21152
21153
21154
21155
21156
21157
21158 |
21160
21161
21162
21163
21201
21202
21203
21204
21205
21206
21207
21208
21209
21210
21211
21212
21213
21214
21215
21216
21217
21218
21219
21220
21221 |
21222
21223
21224
21225
21226
21227
21228
21229
21230
21231
21233
21234
21235
21236
21237
21239
21244
21250
21251
21252
21270
21281
21284
21285
21286 |
21287
21401
21402
21403
21404
21405
21409
21723
21737
21738
21765
21776
21784
21794
21797 |
Charging Policy
We charge a flat, fixed price to come out to your
home (or if you carry it in to our service center!) and diagnose
the problem with your broken appliance. Our technician will explain
the reason for the needed repair. He'll quote you a flat, fixed
price taken right out of the Major Appliance Service National
Price Guide (MASPG), the "blue book" in the appliance
industry, and he'll tell you if he thinks it is worth repairing
or not!
Repair v. Replace
"Is it Time to
Repair or Replace?"
We consider four things in determining if your appliance is
worth repairing or not:
- The physical condition
- The mechanical condition
- The cost of the repair
- Will the cost of the repair extend the life of the appliance
2-4 years?
Physically:
Is the machine in decent physical shape, free of rust and
corrosion?
Mechanically:
Has the machine been running smoothly for you without any
leaks,
unusual noises, strong odors and the like?
Expense:
Is the repair price less then half of the price of a new
appliance with similar features?
Life expectancy:
Will it last 2-4 years after we fix it?
We also consider the following:
- Is the machine in decent shape, free of rust and corrosion?
- Has the machine been running smoothly for you without any
leaks, unusual noises, strong odors and the like?
- Is the repair price less then half the price of a new appliance
with similar features?
If the machine is in good shape, physically and mechanically, the
repair is less then half the replacement amount and it would give
2-4 years worth of additional service we would recommend making
the repairs.
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RECALL INFORMATION
from the U.S. Consumer Product Safety Commission
You can find detailed information about recalls on
any of the major household appliances sold and distributed
in the United States on the U.S. Consumer Product Safety
Commission's website: http://www.cpsc.gov
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