Old Fashioned Service
Our Technicians
Our Office Team
Brands We Serve
Our Money Back Guarantee
We partner with our customers on every repair.
If we fix an appliance and it breaks down again during our ninety day warranty period, we’ll return for free and determine the cause of the problem. If the breakdown has anything to do with the original repair, we’ll fix it for free! If the machine has another problem, we’ll treat the repair as if we had diagnosed both problems at the same time and price it accordingly. You pay the same amount had we made the complete diagnosis on the first trip to your house. AND If the machine is not worth spending any additional money on, we’ll give you back the original repair cost, less the regular service charge.
You can’t lose. We really do put our money where our mouth is! You’ll feel just like one of the family!
For questions about our Money Back Guarantee or to schedule a service appointment, call us TODAY at (410) 682-3232.
Hours of Operation
| Monday-Friday | 8:00 am – 5:00 pm |
| Saturday | Closed |
| Sunday | Closed |
Servicing Areas
Baltimore County North – Maryland
Baltimore County North East – Maryland
Baltimore County East – Maryland
Anne Arundel Co. – Maryland
Harford County – Maryland
Howard County – Maryland
Laurel – Maryland
Service Areas by Zipcode
Service Areas by Zipcode
Recall Information
You can find detailed information about recalls on any of the major household appliances sold and distributed in the United States on the U.S. Consumer Product Safety Commission’s website: http://www.cpsc.gov
Repair Vs. Replace
“Is it Time to Repair or Replace?”
We consider four things in determining if your appliance is worth repairing or not:
- The physical condition: Is the machine in decent physical shape, free of rust, corrosion, dings and dents, broken user pieces such as knobs, shelves, brackets, panels, covers, etc.?
- The mechanical condition: Has the machine been running smoothly for you without any leaks, unusual noises, strong odors, poor performance such as slow spin or long drying times, and the like?
- The cost of the repair: Is the repair price less then half of the price of a new appliance with similar features IE an “Apples to Apples” comparison?
- Will the cost of the repair extend the life of the appliance 2–4 years? Will the appliance last 2–4 years after we complete the repair?
Conclusion:
If the machine is in good shape, physically and mechanically, the repair is less then half the replacement amount and it would give 2–4 years worth of additional service we would recommend making the repairs!
On less expensive appliances or appliances that have had multiple repairs over their life, we use a 40% threshold. Using the same four assessment factors, compare your repair Vs. replace options in reaching a decision. Feel free to call us and we can help you in determining if you should repair or replace your appliance.
