Service Areas by Zipcode

We offer service throughout the Greater Baltimore metro area (check the zip list below), including Baltimore city and five surrounding counties (Harford, Carroll, Anne Arundel, Howard, and Baltimore). Providing “Honest, Reasonable and Reliable” service to you is our pleasure! We use lap tops and cell phones with state of the art dispatching software to get to your house and restore your appliance to working order quickly. Whether you live in Abingdon, Arbutus, Box Hill, Chase, Clarksville, Cockeysville, Crownsville, Edgemere, Edgewater, Elkridge, Finksburg, Hanover, Kingsville, Laurel, Monkton, Nottingham, Parkton, Parkville, Phoenix, Pikesville, Severna Park, Sparks, Towson, West Friendship, Westminster, White Marsh, or anywhere in between, we’ll provide you with award winning service!

Zip Codes

We service all the zip codes listed below. They are in numerical order for easy reference.

20701     20707    20708    20709    20715    20723    20724    20755    20759    20763    20777    20794    21001    21005    21009    21010    21012    21013    21014    21015    21017    21018    21020    21021    21022    21023    21027    21028    21029    21030    21031    21032    21035    21036    21037    21040    21041    21042    21043    21044    21045    21046    21047    21048    21050    21051    21052    21053    21054    21056    21057    21060    21061    21071      21075    21076    21077    21078    21080    21082    21084   21085    21087        21090    21092    21093    21093    21094    21101    21104     21105    21107   21108    21111    21113    21114    21117    21120    21122    21123    21128      21131    21132    21133    21136    21139    21140    21144    21146    21150    21152    21153    21154    21155    21156    21157    21158    21160    21161    21162    21163    21201    21202    21203    21204    21205    21206    21207    21208    21209    21210    21211    21212    21213    21214    21215    21216    21217    21218    21219    21220   21221    21222    21223    21224    21225    21226    21227    21228    21229    21230    21231    21233    21234    21235    21236    21237   21239    21240    21241    21244    21250    21251    21252    21270    21281    21282    21284    21285    21286    21287    21401    21402    21403    21404    21405    21723    21737    21738    21765    21784    21794    21797    21797        

Recall Information

You can find detailed information about recalls on any of the major household appliances sold and distributed in the United States on the U.S. Consumer Product Safety Commission’s website: http://www.cpsc.gov

Repair Vs. Replace

“Is it Time to Repair or Replace?”

We consider four things in determining if your appliance is worth repairing or not:

• The physical condition: Is the machine in decent physical shape, free of rust, corrosion, dings and dents, broken user pieces such as knobs, shelves, brackets, panels, covers, etc.?
• The mechanical condition:  Has the machine been running smoothly for you without any leaks, unusual noises, strong odors, poor performance such as slow spin or long drying times, and the like?
• The cost of the repair: Is the repair price less then half of the price of a new appliance with similar features IE an “Apples to Apples” comparison?
• Will the cost of the repair extend the life of the appliance 2–4 years? Will the appliance last 2–4 years after we complete the repair?

Conclusion:

If the machine is in good shape, physically and mechanically, the repair is less then half the replacement amount and it would give 2–4 years worth of additional service we would recommend making the repairs! 

On less expensive appliances or appliances that have had multiple repairs over their life, we use a 40% threshold. Using the same four assessment factors, compare your repair Vs. replace options in reaching a decision. Feel free to call us and we can help you in determining if you should repair or replace your appliance.  

Charging Policy

We charge a flat, fixed price to come out to your home (or if you carry it in to our service center!) and diagnose the problem with your broken appliance. Our technician will explain the reason for the needed repair. He’ll quote you a flat, fixed price taken right out of the Major Appliance Service National Price Guide (MASPG), the “blue book” in the appliance industry, and he’ll tell you if he thinks it is worth repairing or not!