Why does my ice taste or smell bad?

It's almost always a unit that needs a deep cleaning or a spent water filter; mold and mineral scale build up over time. It's worth fixing — dirty ice is a real hygiene issue. (Here's why dirty ice makers are a problem.)

Why are my ice cubes small, cloudy, or hollow?

Usually, low water flow, a temperature issue, or mineral scale inside the unit is to blame. Sometimes a clean and a new filter fixes it; sometimes a part needs replacing. (More on common ice maker problems.)

Is it worth repairing my ice maker, or should I replace it?

A built-in, undercounter, or commercial unit is usually worth repairing; an inexpensive countertop model often isn't. We give you an honest estimate first, and if you replace, we credit the service charge toward a new one from us.

How soon can you come out?

Most areas book within a day or two, depending on where you are. Your technician calls or texts ahead with an arrival time.

Is there a charge for the visit?

Yes — a service charge that varies by brand covers the trip and the diagnosis. The repair is priced separately and approved before we start.

Are your ice maker repairs guaranteed?

Every ice maker repair is backed by a 90-day guarantee. If the same problem returns within 90 days, we come back and fix it free.

Which ice maker brands do you service?

We service Scotsman, U-Line, Sub-Zero, Marvel, GE, Whirlpool, Frigidaire, and more, across countertop, undercounter, built-in, and commercial units. We use factory-authorized parts and repair yours no matter where you bought it. The one exception is warranty work, which we only do on appliances we sold.

I run a bar or restaurant — do you service commercial ice machines?

Yes — we service commercial ice machines, including Scotsman. We coordinate scheduling with the business or property manager and keep a card on file for the service charge.

Ice Maker Repair Baltimore,MD

Q: Why is my ice maker not making ice?

Usually it's the water supply — a shut-off valve, a kinked or frozen line, or a failed inlet valve — or a bad thermostat or sensor. A technician can trace it quickly and tell you what the repair involves.

Back to Ice On Demand with Landers

Skip the warm drinks and the bagged ice. Landers repairs standalone and commercial ice makers and gets yours running again, backed by a 90-day guarantee.

Schedule service

A woman makes refreshing glasses of lemonade after ice maker repair services in Baltimore, MD from Landers Appliance.

Ice Maker Repair Problems

If Your Ice Maker Is Doing This, We Can Fix It

Not making ice

A shut-off or frozen water line, a failed inlet valve, or a bad thermostat or sensor could be to blame.

Ice tastes or smells off

The machine may need a cleaning or a water filter may need to be replaced to restore freshness.

Leaking water

Persistent leaks may result from a cracked or loose water line, a clogged drain, or a worn seal.

Small, cloudy, or hollow cubes

Low water flow, a temperature problem, or mineral scale build-up may result in misshapen ice.

Machine won't power on

Control board issues, a faulty switch, or a tripped thermostat can lead to a machine that won't turn on.

Overflowing ice

When an ice maker won't stop producing, a fill valve may be stuck, or a shut-off sensor or arm needs a repair.

Schedule service

Repair or Replace

Which Makes More Sense?

A built-in or commercial ice maker is usually worth repairing; an inexpensive countertop unit often isn't.

Repair it

A built-in, undercounter, or commercial unit
Under 6 to 8 years old
A single part has failed — valve, sensor, pump, or fan
Repair runs less than half the cost of a new unit

Replace it

An inexpensive countertop or portable unit
Past its useful life, with several issues at once
You've repaired it more than once lately
Repair cost is close to the price of a new one

Schedule diagnostics

Talk to a team member

Browse new ice makers

The Repair Process

From Call to Cubes in Four Steps

Schedule service

Step 1

You reach out and describe the problem

Step 2

We diagnose over the phone or in person

Step 3

We walk you through your options

Step 4

We get your ice maker up and running

Reviews

Why Your Neighbors Trust Us for Ice Maker Repair

Homeowners and restaurant owners alike came to us fed up with the runaround. Learn what happened when they chose us.

As always, a good experience with Landers. After some time investigating why my ice maker had suddenly stopped functioning, the repairman made a call and found that there is a ‘vacation mode’ selection on my Bosch that had been triggered. I was only charged the fee for the service call, nothing more.

Barbara V.

Steve was able to clean my icemaker and diagnose the problem quickly. He had the part ordered and was back in two days to complete the repair. I have also used them for washer and dryer repair and installing a new washer dryer. Landers is truly the expert in all things appliances!

Cara W.

Office staff scheduled our service call promptly, called when the tech was on route and tech arrived on time and fixed the ice maker. Techs were great. Thank you!

Charlie L.

Ice maker stopped working. Dave explained the issue and needed to get a new one. He was quick and efficient, very professional. I will definitely use Landers in the future for appliance repairs!