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Service Charge and Diagnostic Fee

A service charge will be due at the time of service for our trip and diagnostic fee. Once the technician is on-site and determines the problem with your appliance, you will be quoted for the repair (part, tax, and labor) which is in addition to the service charge. We price all jobs according to the Major Appliance Service National Price Guide, the leading industry “blue book” job rate guide.

Service Charge Rates

Service Charge rates begin at $149.95 and are broken down as follows:

  • Standard Brands – $149.95
  • Upgraded Brands – $179.95
  • Premium Brands – $199.95
  • Premium Brands with minimal support – $249.95

Additional Service Charge Add-Ons

Please note, service charge add-ons may apply for appliances such as:

  • Stackable combinations
  • Built-in units
  • Stand-alone icemakers
  • Appliances that require a second technician
  • Appliances located in a high-rise or commercial building

Commonly Serviced Brands

Below is a pricing breakdown for the most commonly serviced brands. If your appliance brand is not listed, that does not mean we aren’t able to provide service. For any questions regarding the serviceability or pricing for your appliance, please call our office at 410-682-3232.

 

APPLIANCE BRAND SERVICE CHARGE COST
Admiral $149.95 
AGA $249.95 
Amana $149.95 
Asko $199.95 
Bosch $179.95 
Dacor $199.95 
DCS $199.95 
Electrolux $149.95 
Fisher Paykel $179.95 
Frigidaire $149.95 
General Electric $149.95 
Haier $149.95 
Hotpoint $149.95 
JennAir $149.95 
Kitchenaid $149.95 
Kenmore $149.95 
LaCanche/LaCornue $249.95 
LG $149.95 
Liebherr $249.95 
Marvel $249.95 
Maytag $149.95 
Miele $249.95 
Samsung $149.95 
Scotsman $199.95 
SpeedQueen $149.95 
Subzero $199.95 
Summitt $179.95 
Thermador $199.95 
Uline $249.95 
Viking $199.95 
Whirlpool $149.95 
Wolfe $199.95 

Contact Us

Hours

Monday - Friday 8 AM - 5 PM

Sales Extended Hours:
Tuesday - Wednesday 5 PM – 7 PM by Appointment Only.

Saturday & Sunday Closed

Delivery Area

Baltimore County, Baltimore City,
Harford County, Howard County,
Anne Arundel County, Carroll County