Landers Appliance

7032 GOLDEN RING RD BALTIMORE, MARYLAND 21237

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Landers Appliance Reviews

Yvonne Bradle
3 days ago
Timely, great communication, friendly service
Michael Day Sr
3 days ago
Quick & Courteous service call… Cleaned up work area when done… Highly recommend…
Darlene Dunn
3 days ago
Steve was great. Very thorough, professional and very neat! Explained all of our options with regards to our dishwasher.
Peter Carman
3 days ago
Our refrigerator was not keeping things cold. We were able to get a same day appointment with Brad and he was able to resolve the issue. We’re very happy with Brad and Landers.
Tom Brown
3 days ago
Technician was super polite, over the top knowledgeable of the task and it's needed repair. He worked quickly and efficiently. When the task was completed we spoke about the family ethos of the company and it was great to hear about a company that understood the integrity and importance of families and the strength these bonds create inside a small but exceptional operation. Thank you very much. Tom Brown
Response from the owner:Thank you, Tom. We really appreciate this. Let us know if you need anything in the future, both service or replacement. Andrew Brenton President ABrenton@LandersAppliance.com
Herb Boyer
4 days ago
Very fast, friendly, and professional.
Kay Lee
4 days ago
My washing/dryer machine was not repaired. The service technician recommended a new unit because the unit in my apartment would cost more to repair than replace. The technician was professional, upfront about what the issue was.
The technician seemed responsible and conscientious about doing a good job. I think the problem is fixed but have to monitor the freezer but the 90 day warranty is a bonus and relief.
Charlie Libby
4 days ago
Office staff scheduled our service call promptly, called when the tech was on route and tech arrived on time and fixed the ice maker. Techs were great. Thank you!
Response from the owner:Charlie, thank you! I will be sure to pass the kind words along to the team. Please let us know of any future appliance repair or replacement needs. Have a great week. Andrew Brenton. General Manager. ABrenton@LandersAppliance.com
Toby Goodman
5 days ago
A pleasure to deal with always. Staff is great and appointments are scheduled in a timely fashion. Service people are terrific.
Response from the owner:Thanks for taking the time to let me know how you were treated during your service appointment. I'm so glad we could help. Let me know if you have any other questions with your appliances. Have a great summer! Dean Landers, President 410 682-3232 ext 1101
Laura Bensley
5 days ago
Excellent service from George M George M was courteous, professional, and incredibly helpful. He clearly explained the issue with my range and fixed it in a single visit. I also appreciated the respect he showed for me and my home. I’ll definitely reach out to Landers for any future repair needs.
Mary Beth Jones
6 days ago
Chris was very friendly, knowledgeable and professional. He quickly diagnosed our problem and was able to explain it and then expediently repaired it. Landers is reliable and never disappoints!
Response from the owner:Mary Beth, thank you! Chris is great and we're glad he took good care of you. We're here anytime for service or new appliances. Andrew Brenton, President, abrenton@landersappliance.com
Tiffany
6 days ago
Excellent customer service. Great communication.
Response from the owner:Tiffany, thank you! We're glad it went well. We're here anytime for service or new appliances. Andrew Brenton, President, abrenton@landersappliance.com
Jerry Brigerman
1 week ago
Ice maker stopped working. Dave explained the issue and needed to get a new one. He was quick and efficient, very professional. I will definitely use Landers in the future for appliance repairs!
Response from the owner:Jerry, thank you! Dave is great and we're glad he took good care of you. We're here anytime for service or new appliances. Andrew Brenton, President, abrenton@landersappliance.com
Cynthia Wilber
1 week ago
Available quickly for dryer repair. Also diagnosed and repaired and had the right belt for a 20-25 year old dryer! The technician was CJ and he was pleasant and competent.
Response from the owner:Cynthia, thank you! CJ is great and we're glad he got you taken care of, it's great he had the belt on the truck same day too! We're here anytime for service or new appliances. Andrew Brenton, President, abrenton@landersappliance.com
Catherine Paek
1 week ago
Knowledgeable. Didn't sugarcoat anything. Would use them again.
Response from the owner:Catherine, thank you! We're glad it went well. We're here anytime for service or new appliances. Andrew Brenton, President, abrenton@landersappliance.com
Allison Haden
1 week ago
Brad was really attentive and very efficient. Very polite young man. Made sure I totally understood the cost and repair.
Response from the owner:Allison, thank you! We’re glad everything went smoothly and that the service was both professional and efficient. Let us know if we can help again with future repairs or replacements. Andrew Brenton President ABrenton@LandersAppliance.com
David Ditman
1 week ago
Wesley and Sharrod did a fine, careful job bringing in our new dryer, in a space that was pretty tight. Thank you!
Response from the owner:David, thank you! Wesley and Sherod are great! We're glad the new dryer is in and working. We're here anytime for service or new appliances. Andrew Brenton, President, abrenton@landersappliance.com
Curtis Paul
2 weeks ago
Excellent
Response from the owner:Curtis, thank you! For future service or new appliances, we'd love to help. Andrew Brenton, President, abrenton@landersappliance.com
David Myers
2 weeks ago
Technician called with arrival time while enroute. Courteous and knowledgeable. Provided several options to resolve issue with dryer function. Outstanding experience. Will definitely utilize company again and recommend services.
Response from the owner:David, thank you! We're glad it was a great experience and we'd love to help anytime for service or new appliances. Andrew Brenton, President, abrenton@landersappliance.com
sara milstein
2 weeks ago
Nice service man- helpful advice
Response from the owner:Sara, thank you! We're glad he could help. For future service or new appliances, we're here. Andrew Brenton, President, abrenton@landersappliance.com
Mom
2 weeks ago
Excellent service Steve was very knowledgeable and pleasant too work with. Thank you from making the appointment to service 👍🏻👍🏻
Response from the owner:Thank you! Steve is great and we're so glad the whole experience felt that way start to finish. We're here anytime for service or new appliances. Andrew Brenton, President, abrenton@landersappliance.com
Tara Valente
2 weeks ago
CJ was great
Response from the owner:Thanks, Tara! We're always here if you need appliance service or help with a replacement in the future. Andrew Brenton President, Landers Appliance
Amy McClain
2 weeks ago
Steve is a great repair technician. He is efficient, smart and very practical. He will set out your options when it comes to whether to repair or replace a unit. Steve brings a professional approach that puts the concerns of the customer at the forefront. I am a repeat Landers customer because of Steve’s knowledge and help with considering all the options.
Response from the owner:Amy, Steve is great and we're so glad he's been able to take care of you. That's exactly the kind of relationship we want with every customer! We're here anytime for service or new appliances. Andrew Brenton, President, abrenton@landersappliance.com
Kent Miller
2 weeks ago
Great place to have appliances repaired and to purchase new apppiances Fast, friendly and highly qualified at a reasonable cost. Their technician George Is great to work with and definitely knows appliances. They’re not the.cheapest guys in town but they are one of the best New appliances are delivered quickly and sometimes on competitive sale Price Highly recommend.
Response from the owner:Kent, thank you for coming back and for the kind words about George. We're glad we've been able to take care of you for service and sales over the years. We're here anytime. Andrew Brenton, President, abrenton@landersappliance.com
Claire Maglione
2 weeks ago
Easy to schedule an appointment which was next-day. Good communication prior to arrival. On-time, knowledgeable and courteous tech. Only confused why subsequent service calls for even unrelated matters will cost more. First-time customer gets a break, but what’s my incentive to be a returning customer?
Response from the owner:Claire, thank you! Honestly the incentive is so much more than pricing, it's what you already described, next day scheduling, great communication, a tech who shows up on time and knows what they're doing. That's what we deliver every time. We're here anytime for service or new appliances. Andrew Brenton, President, abrenton@landersappliance.com
marie chatham
2 weeks ago
Older dishwasher that they fixed which was a bit challenging but they managed it.
Response from the owner:Marie, thank you! The tricky ones are where we earn it. We're here anytime for service or new appliances. Andrew Brenton, President, abrenton@landersappliance.com
Anthony Daquano
2 weeks ago
Quick and professional service
Response from the owner:Anthony, thank you! We're glad we could resolve your issue quickly. For future service or new appliances, we're here. Andrew Brenton, President, abrenton@landersappliance.com
Susie Kantt
2 weeks ago
I was very pleased to be able to have a same-day appointment for a leaking freezer. The repairman communicated clearly and did a good job letting me know what was wrong.
Response from the owner:Susie, this is great. We work really hard to try to accomnodate same day or next day service year round. We're glad we could get you taken care of. We're here anytime for service or new appliances. Andrew Brenton, President, abrenton@landersappliance.com
Cori Spartana
2 weeks ago
Tech was great! Super efficient and quick fix. Thank you so much!
Response from the owner:Cori, thank you! We're glad we could get you sorted out quickly. For future service or new appliances, we'd love to help. Andrew Brenton, President, abrenton@landersappliance.com
Clark Matthews
2 weeks ago
DJ got to the problem and solved it right away.
Response from the owner:Clark, thank you! CJ is great and we're glad he took good care of you. We're here anytime for service or new appliances. Andrew Brenton, President, abrenton@landersappliance.com
David Kern
2 weeks ago
Prompt, knowledgeable service, but expensive.
Response from the owner:David, thank you! We're glad we could take good care of you. We're here anytime for service or new appliances. Andrew Brenton, President, abrenton@landersappliance.com
Trish Sorrells
3 weeks ago
CJ was great…on time, polite and efficient.
Response from the owner:Trish, thank you! CJ is great and we're glad he took good care of you. We're here anytime for service or new appliances. Andrew Brenton, President, abrenton@landersappliance.com
Bill Schehlein
3 weeks ago
This is my third occasion to use Landers and as usual they did not disappoint me. Steve is amazing. He diagnosed the problem in a few minutes and recommended the needed repairs, done deal. Thanks Steve,your the man.
Response from the owner:Bill, thank you for coming back! Steve is great and we're so glad he delivered again. We're here anytime for service or new appliances. Andrew Brenton, President, abrenton@landersappliance.com
Daniel Hess
3 weeks ago
What a top notch and honest company. Our tech Malcolm and the whole team at Landers went above and beyond making every attempt trying to get our Smeg fridge to work again. We made the mistake of buying the fridge from a wholesale appliance store in New Jersey (we do not recommend this to anyone). From day one it was giving us an error code, and Landers scheduled us quickly and even worked with us to get in touch with Smeg in Italy. They managed to get parts sent directly from Italy and tried everything they possibly could to get our fridge working again. Ultimately we couldn't make it happen through no fault of theirs. It has been a hard lesson to learn, but never buy wholesale and Smeg is a brand we certainly don't recommend. Again though we will be using Landers for any appliance repair needs we may have in the future and highly recommend them to anyone who asks us as well. Thank you for all the amazing hard work!!!!!
Response from the owner:Daniel, thank you for sharing all of this. Malcolm and the team gave it everything they had and we're really glad you felt that. We'd be honored to be your go to anytime for service or new appliances. Andrew Brenton, President, abrenton@landersappliance.com
Genie Heitmiller
3 weeks ago
Very professional, friendly and clean.
Response from the owner:Genie, thank you! We're glad we could deliver. We're here anytime for service or new appliances. Andrew Brenton, President, abrenton@landersappliance.com
Barbara Frye
3 weeks ago
The guys were courteous and meticulous.
Response from the owner:Barbara, thank you! We're glad we could take good care of you. We're here anytime for service or new appliances. Andrew Brenton, President, abrenton@landersappliance.com

Contact Us

Hours

Monday - Friday 8 AM - 5 PM

Sales Extended Hours:
Tuesday - Wednesday 5 PM – 7 PM by Appointment Only.

Saturday & Sunday Closed

Delivery Area

Baltimore County, Baltimore City,
Harford County, Howard County,
Anne Arundel County, Carroll County,
Montgomery County